Oasis Health Partners

Privacy Policy

Last updated: February 10, 2026

Oasis Health Partners, Inc. and our subsidiaries and affiliates (collectively, “Oasis”, “Company”, “Us”, “Our”, or “We”) are committed to protecting the privacy of healthcare providers, patients, customers, and website visitors (collectively, “You” or “Your”). This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our website(s), including https://www.oasishealth.com (the “Service”). Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we use and protect it.

Please note that the health information that We collect may be subject to the federal Health Insurance Portability and Accountability Act (“HIPAA”). We may collect, process, and handle protected health information (“PHI”) on behalf of Our health care provider customers under the business associate agreements (BAAs) that are in place with those customers who are subject to HIPAA. Under those circumstances, such information will be subject to those health care providers’ notice of privacy practices. Please see your health care provider’s notice for more information on how We handle PHI and your rights in regard to your PHI.

This Privacy Policy applies to all personal information obtained as a result of individuals using the Service and who contact Us via phone or email, as well as personal information obtained from third parties. While certain information We collect and use will be controlled by Our health care provider customers pursuant to HIPAA and their respective notice of privacy practices, this Privacy Policy provides an overview of all of the information We may collect from or about You to ensure You have a full understanding of the scope of Our information practices.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Information

Types of Data Collected

Personal Information

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage Data
  • Information you provide when you communicate with us, such as by text messaging or by completing a survey administered by us or a Service Provider acting on our behalf

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile Device, We may collect certain information automatically, including, but not limited to, the type of mobile Device You use, Your mobile Device unique ID, the IP address of Your mobile Device, Your mobile operating system, the type of mobile Internet browser You use, unique Device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Third Parties

Information provided by third parties, such as health care providers, insurance providers, which may include health information, such as treatment information; dates and times you visit a health care provider; government or commercial health plan identification numbers; and other relevant health care information.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track user activity on Our Service and may store and disclose such certain information, including for analytics and advertising purposes. The tracking technologies may use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. Cookies are small files that a website places on a person’s hard drive through their web browser. You may choose to set Your web browser to refuse cookies, or to alert you when cookies are being sent. If You choose to refuse cookies, please note that certain aspects of the Service may not function properly as a result.

Use and Disclosure of Your Personal Information

The Company may use personal information for the following purposes:

  • HIPAA: In accordance with and to the extent permitted by Our agreements with Our customers and Our customers’ notice of privacy practices for all applicable information subject to HIPAA.
  • To provide and maintain our Service, including to monitor the usage of our Service.
  • For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Us about our Service users is among the assets transferred.
  • Deidentification: To deidentify, aggregate, or otherwise anonymize Your information to use for our own commercial purposes, such as performing internal analytics.
  • For other purposes: We may use Your information for other purposes, such as with your consent, data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share or disclose Your personal information in the following situations:

  • HIPAA: In accordance with and to the extent permitted by Our agreements with Our customers and Our customers’ notice of privacy practices for all applicable information subject to HIPAA.
  • With Service Providers: We may share Your personal information with to third party service providers and to vendors we engage to perform functions on our behalf, such as to monitor and analyze the use of Our Service, to contact You. Service Providers may include auditing and accounting firms; professional services consultants; providers of analytics services; security vendors; IT vendors, including to deidentify, aggregate, or anonymize data on Our behalf; and communications vendors (there are limited circumstances in which the Service Provider collects data directly from You when their privacy policies may also apply).
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
  • Text Messaging: All above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.
  • Other purposes: To comply with any court order, law, or legal process, including to respond to any government, regulatory, or law enforcement request; to enforce or apply our Terms of Use and other agreements; or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, Our customers, or others, which includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may disclose aggregated and/or deidentified information about You that does not identify You or any other individual.

Retention of Your Personal Information

The Company will retain Your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Security of Your Personal Information

We take reasonable steps to keep personal information secure and to protect against the loss, misuse, or alteration of personal information, but please keep in mind that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your personal information, We cannot guarantee its absolute security.

Please be aware that email and text messages or information sent through other electronic means may not be secure. There are risks associated with unsecure communications that You should consider. These risks include (without limitation) that an unauthorized person may get access to these communications. By engaging Us in unsecure communications, You agree to accept these risks and consent to receive unsecure communications in response from Us.

Children’s Privacy

Our Service does not address, and is not intended for, anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with any personal information, please contact Us. If We become aware that We have collected personal information from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time in our sole discretion. We will notify You of any changes by posting the new Privacy Policy on this page. When we make changes to this Privacy Policy, we will post the updates on this website and update this Privacy Policy’s “Last Updated” date above.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: